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If your child is in our care, we will try to
work with you to ensure that your child receives
the best care possible.
A Children's Service Worker will work with your
child and with the caregivers at their placement.
Your family will have a Family Service Worker
who will work with you.
- Your child's placement;
- Access visits with your child;
- Your child's treatment needs (e.g. medical,
dental, counselling)
- Your child's education; or
- Planning for your child.
- Overall planning for your family; or
- Court planning.
Our Child Access Services ensure that during
a child's placement in the care of the Society
the child will have positive and enriching visits
with family members. Our Access Centre provides
an on-site venue for visits to take place. Visits
may also take place at other venues, where this
is acceptable to the Society.
Guests, visitors and friends are welcome to
join you for the visit, but the visit MUST be approved ahead of time. Please discuss with your worker any guests you would like to join you.
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- Be informed of his or her rights and responsibilities;
- Live in a safe, caring and comfortable home,
where rules and responsibilities are clear;
- Be heard and involved when important decisions
are being made about them;
- Receive regular dental and medical care;
- Receive an education appropriate to his or
her needs and abilities;
- Worship and receive religious instruction,
appropriate to his or her background;
- Participate in the development of his or
her Plan of Care;
- Participate in cultural activities, heritage
and traditions related to your family background;
- Speak and visit privately with family, unless
a judge decides otherwise;
- Speak and visit privately with his or her
social worker, lawyer, advocate, the Ontario
Ombudsman, or Member of Ontario's or Canada's
parliament;
- If your child is of First Nations heritage,
speak with or visit a representative of your
Band or First Nation's community.
- Send and receive mail that has been unopened,
with certain exceptions;
- Not to be locked in a room or building, except
where a) arrested by the police; b) authorized
by a judge through Criminal Court proceedings;
or c) authorized by a Judge's Order for Secure
Treatment;
- Be notified of and attend court hearings
that affect them, unless a court decides that
it is not in his or her best interest to be
present;
- Receive appropriate discipline, but not physical
punishment;
- Receive healthy and nutritious meals;
- Receive sufficient and adequate clothing
for his or her age, size and activities;
- Participate in recreational and athletic
activities that are suited to his or her interests;
- Reasonable personal privacy and possession
of his or her own property; and
- Know the rules and expectations of his or
her placement.
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- Abide by the rules and expectations of his
or her placement;
- Accept reasonable consequences if he or she
break any of the rules;
- Cooperate with his or her caregiver and social
worker;
- Respect the privacy of others;
- Respect the property of his or her caregivers;
- Attend school;
- Seek and secure employment should he or she
leave school; and
- Care for his or her personal hygiene.
A Serious Occurrence Investigation takes place
when a child in care reports suspected abuse or
when abuse allegations are made about a child
in care. Some high risk behaviours demonstrated
by children are also considered to be serious
occurrences.
Durham CAS investigates these situations quickly
and thoroughly to ensure your child is safe.
A social worker will notify you if a serious
occurrence takes place and how the agency plans
to protect the child.
As a parent you have the right to complain if
you feel that your child's rights have not been
met. You can help your child while in the care
of Durham CAS by understanding and making sure
your child understands his or her rights and responsibilities.
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From time to time, children and/or their families
who are recipients of our services may disagree
with the service that is provided to them. It
is important for us to try and resolve these complaints
as soon as possible. It is also important to learn
from the issues raised, so that our services can
be improved. This is why we have a Complaint Resolution
Process. If you have concerns, please read this
process carefully, and discuss it with your worker.
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